SupportGet unstuck and ship faster.
Best practices, common fixes, and Supabase tips for building with Newly — plus email support from our team when you need a human.
Best practices
Make every prompt count.
A few small habits that consistently lead to faster, better builds.
Use Expo Go for the best results
Scan the QR code and run the app via Expo Go. Reload often. This is more reliable than the web preview, which can occasionally be out of date or behave differently.
Reload after making changes
After every change, reload the preview. Either press the “Reload Preview” button next to the preview phone, or shake your phone and tap reload in Expo Go.
Refresh this page now and then
If you have been away for a while or the stream feels off, refresh the website to get the latest state of the app and a fresh server connection.
Common issues
When the agent gets stuck.
Almost every blocker comes down to one of these three patterns.
The agent isn’t solving my issue
Reload the preview and run the app via Expo Go. Then shake the phone and tap reload. The code is sometimes updated while the preview lags behind.
The agent is going around in circles
The agent can forget what it has already tried. Tell it what it attempted and what didn’t work — it will have much better odds of solving the problem.
The agent is struggling with an integration
Many integrations ship with built-in docs. If yours doesn’t, paste the exact API specification into your prompt. We recommend wiring external integrations through Supabase after connecting it first.
Supabase & backend
Wire up data without the friction.
Connect Supabase once, then prompt the AI for the database, auth, and storage features you need.
Connect Supabase
Open the More menu in the top-right corner and click “Supabase”. Once connected, prompt the AI for any backend functionality you need.
Debug backend issues
The agent only sees a slice of Supabase logs. If you hit database or backend issues, open Supabase, copy the relevant logs, and paste them into your next prompt.
Need a human
Email us at [email protected].
The fastest way to get help is email. We reply to every message and usually respond within one business day.
Ready to keep building?
Jump back into your project — or start a new one with a single prompt.